Delete your account

How to delete your account

1. Log in to Planted, on the website or in the app.
2. Open your profile (menu with your name → "Profile").
3. Want to keep anything? Click "Download my data" first.
4. At the bottom, click "Delete account".
5. Choose whether your photos may stay in the plant guide anonymously.
6. Confirm with your password. Your account is deleted immediately; this cannot be undone.

Can't log in anymore? Email garden@dorgart.be from the email address of your account, and we will delete your account.

What is deleted

• Your account: name, username, email address, password, profile photo and settings.
• Your collections, My plants with specimens, care, schedules and garden, and your journals.
• Your blogs, comments, questions and answers.
• Your photos, unless you choose to keep them anonymously. The copy with your watermark and photos that were only in a journal are always deleted.
• Your notifications, push subscriptions, login history and activity data.

What stays, without a link to you

• Photos in the plant guide, only if you choose so: without your name and without watermark.
• Hybrids, cultivars and events you added, because other people's photos and collections may depend on them. Your name is no longer shown.
• Bug reports, feedback and beta requests, with what you wrote and your IP address. Email garden@dorgart.be to have them deleted.
• Survey answers and newsletter delivery logs, without your account.

How long

Your data remains in our backups for at most 30 more days. Error reports are deleted automatically after Sentry's retention period. More in the privacy policy.